To order, select the part or parts you wish to purchase from our online store and then click the Checkout button. You can then review and either modify or accept your order. Please note that the product prices you see do not include shipping. Once you place your order, an itemized order email will be generated. We will then contact you with an accurate shipping cost and arrange for payment.
We accept PayPal, checks, and money orders, or you can call or fax us with your Visa or MasterCard #. Our phone number for credit card transactions is (608) 452-2045, and our fax number is (608) 452-2046.
Checks and money orders may also be sent to:
PO Box 249
Coon Valley, WI 54623
We ship through both USPS and UPS. For larger items we will ship truck freight collect. All international orders go USPS whenever possible. Some items are too large to ship by USPS, so they may have to go UPS, which can be very expensive to some countries. We will do our best to accommodate any special shipping requests such as 2nd-Day Air, Next-Day Air, or others. We make all attempts to keep our shipping and handling costs reasonable, but remind our customers that there are costs associated with packaging an item to withstand shipping. On packages shipped USPS insurance is optional.
If there is a problem with the item you receive, e-mail us and we will do our best to work it out. We do our best to accurately describe everything we sell, BUT please do your own research to verify the part is correct for your car. Sometimes in a single year different parts were used and they may not be interchangeable. Make sure you verify that the part we are selling is actually what is on your car. We cannot refund shipping or ship the correct part out for free if you purchase the wrong part for your car.
All returns must take place within 30 days of purchase and you must contact us prior to any return.
If you receive a damaged item, do NOT send it back to us. If the package is seriously damaged, then you should refuse delivery. If the damaged was concealed, then contact the carrier and us immediately to start the claims procedure.